iPad Installation Instructions

These instructions can be downloaded at the bottom of the article.

1. Update your iPad to the most recent version of iOS.


On the iPad home screen, select Settings.


Select Software Update. If an update is available, select Download and Install.


1a.  


1b



Once you have completed the update to the latest version of iOS, please proceed with step 2.


2. Change Display Settings (to not automatically turn off)


On the iPad home screen, select Settings. 


Go to Display & Brightness and change Auto-Lock to “Never”.



3. Install email on the iPad


You will need an email account installed on the iPad to send the inspection reports after completing an inspection. This email must be linked to FoodCode-Pro.


Loaner iPads from Relavent have an iCloud email already built in and connected to FoodCode-Pro.


If you have provided your own iPads, installing your work email on the iPad is required.


Under most circumstances, your internal IT department will need to do this for you as they have specific licensing and access requirements they must adhere to.


Having your work email on the iPad enables the inspector to have additional copies of the inspections automatically stored in their sent email folder.

4. Install Claris FileMakerGo 19


Go to the App Store icon on your iPad.



a. Search for FileMaker Go 19. Select the get/download button. Once the download is complete, select Open (same location).



b. FileMaker Go provides four sample templates (Contacts, Event Management, Invoices and Projects) that are preloaded. Delete all these files before installing FoodCode-Pro.


To delete the templates, select and hold each icon until the task bar appears. Select delete file when prompted again. When all the templates are removed, close the app.



5. Install FoodCode-Pro on iPad


a. From your email on the iPad (see Step #3 above), click the link or scan the QR code


http://relaventsync.360works.com/RelaventSync/dbDownload/server-side/db2c1485-7cf8-4cbf-8596-afabc2293980


If you have a loaner iPad from Relavent and you do not have your work email installed on your iPad, you can find the link in the email folder on the iPad.


b. Once the link has been initiated, the system will ask for your town’s login credentials (i.e., Account Name and Account Password)


c. Enter your credentials


d. After entering your town’s login credentials, you will see the following message:

Please be patient. Depending upon the amount of data in your account and Wi-Fi speed, the initial download may take up to fifteen (15) minutes.


e. You will then be prompted to download FoodCode-Pro to the iPad. Select Download.


The download progress bar is the line under the download icon. The download has been completed when the progress bar goes away.


f. Once the download has been completed, press the download arrow.


g. After pressing the download arrow above, select FoodCode-Pro as indicated below.


pg. 5 of 8 h. After selecting FoodCode-Pro, press the upload icon as indicated below.


i. Select Copy to FileMaker Go 19. You may have to scroll to the right to see this icon.


Now select FoodCode-Pro


k. You will then be prompted for your Account Name and Password. Then you will be prompted for your login credentials (I.e., Account Name, Account Password, Personal Password).


 l. Once you have completely logged in to your account, run your first sync by selecting the Sync to Cloud button. Accept any updates if/when prompted.


m. Once the sync is complete, you are ready to conduct your first inspection.